Build the skills your healthcare office depends on
PMI Membership offers year-round access to practical training, trusted updates, CEUs, certification prep, and a professional community focused on the business aspects of medicine.Â
Choose your membership trackYour partner in medical practice business education.
 Practice Management Institute (PMI) has been a trusted resource for medical office teams since 1983. We train the people behind the patient care - the professionals who make the medical practice financially successful, operationally efficient, legally compliant, and patient-centered. And we've learned that you want more than just skill development. You want to connect with a community of your peers, glean insights and practical solutions from experts in the industry, and be reminded that you are not the only one dealing with a specific challenge.
Enter PMI Membership
PMI Membership allows flexibility to create a customizable training journey based on your own professional needs and interests. Our curriculum is specifically built for healthcare professionals and content is continuously updated to align with the most current federal and legal requirements. Our primary focus is the ambulatory (outpatient) setting, but many training programs offer transferable insights for inpatient care.Â
Receive training tailored to your role with specialized curriculum:
- Management: Practice Administrators & Office Managers
- Revenue Cycle: Coders, Billers, & Auditors
- Risk: Compliance Officers
Practical support for the work you do every day
PMI Membership is designed to help you stay informed, strengthen your skills, and apply what you learn in the practice.
News & Information Track
Stay connected with relevant practice management updates, helpful resources, and quarterly panel sessions featuring industry experts.
Continuing Education Track
Gain access to weekly training sessions, receive practical guidance you can implement in your current role, and earn PMI CEUs for annual renewal.
Certification Track
Select role-specific learning paths and certification exam preparation with robust student support tools to help you build confidence before exam day.
Across all tracks, members can access practical support for managing real-world office challenges in billing, coding, compliance, front office operations, leadership, and healthcare administration.
Whether you are new to the business side of healthcare or responsible for leading a team, PMI Membership gives you a structured way to stay current and keep learning throughout the year.
Learning paths built around healthcare office roles
PMI Membership supports the professionals who keep medical practices organized, compliant, paid, and patient-ready.
Front office professionals
Strengthen patient communication, scheduling, intake, registration, eligibility, collections, and office workflow skills.
Supervisors, managers, and practice administrators
Develop stronger skills across team communication, process improvement, staff training, accountability, operations, patient experience, and business performance.
Coders, billers, and compliance professionals
Stay current on coding, billing, reimbursement, documentation, denials, payer requirements, audit readiness, risk areas, and practice policies.
A Note To Employers
Since payers reward high-quality performance with bonuses and payment increases, better training translates directly to a healthier bottom line.
Don't let time constraints or outdated policies put your clinic in jeopardy. Invest in training to protect your business and stay ahead of regulatory requirements. Whether onboarding new employees or upskilling to adapt to industry changes, proper training and development for your employees is a must if you’re looking to be successful in a competitive landscape.Â
When staff understand the "how and why" of their routine, they recognize how their daily performance directly impacts your bottom line. Move beyond basic compliance—investing in skill development transforms your team into a high-competency asset that mitigates risk, ensures ethical standards, and maximizes organizational growth.
Offering ongoing professional development keeps staff engaged while demonstrating a clear commitment to their career growth—a key driver for boosting morale and keeping top talent.*
*As reported by SHRM and TalentLMS research, 76% of employees are more likely to stay with a company that offers continuous training.
Choose the track that fits your goals
Whether you're building your career, refreshing your skills, seeking to maintain your PMI credentials, or preparing for certification, PMI Membership tracks offer you year-round access to the training and community you've been seeking.
Continuing Education Track
Monthly or Annual
Best for year-round training and CEUs
Upgrade to Continuing Education Choose Continuing Education AnnualCertification Track
Monthly or Annual
Best for certification-focused growth
Prepare for Certification Choose Certification AnnualMake professional development easier to maintain
What healthcare office professionals ask for most: clear answers to real billing, coding, compliance, and operations questions; training that connects regulations to daily workflows; practical guidance that can be shared with a team; and a reliable professional community.
PMI Membership is built around those needs. Choose the track that fits your role today, then upgrade when your goals change.
Join PMI MembershipElevate your skills with a paid Membership Track
Join regularly scheduled webinar training events taught by instructors with direct expertise in healthcare administration and leadership. Our knowledgeable faculty members have a natural talent for conveying complex information in a down-to-earth way for better learning retention.Â
Choose the Continuing Education Track if you are seeking professional development and/or CEUs for annual PMI certification renewal. Opt for the Certification Track if your goals include preparing for one or more of the 5 PMI credentials: CMC, CMIS, CMOM, CMCO, CMCA-EM.
Not ready for a full commitment? Get started for free. Our basic level membership – the News & Information Track - is free of charge and provides you with industry news updates plus exclusive invitations to quarterly PMI Roundtable events where you can engage with industry experts on the latest healthcare trends and topics.
Comments from participants in our PMI Roundtable on AI-Assisted Provider Documentation:
“The information shared was insightful, and allowed me to understand the challenges, concerns, and benefit of AI as a documentation tool.”
“The panel members were knowledgeable and easy to understand. They went over real use examples and how it applies across the board in a medical office setting.”
“It was quite informative, something that our practice may benefit from.”
